Shadow IT

The dark corners of your IT-infrastructure

The dark corners of your IT-infrastructure

Where does shadow IT lure in your infrastructure? Zombie servers and other blind spots waste resources and constitute major risks for your organization. Most IT-infrastructures contain some degree of shadow IT. Learn what measures you can take to maintain a continuous overview of your systems and ensure resilient infrastructure.

Be aware of shadow IT

Shadow IT describes the parts of your ITinfrastructure that are unknown or forgotten – the dark corners of your IT-infrastructure.  Think of systems or server clusters that no longer serve a relevant function buremain running in the shadows of your ITinfrastructure. 

These dark corners exist in most infrastructures, because IT operations today are dynamic. For most organizations, the infrastructure landscape becomes increasingly complex over time. 

Shadow IT is a matter of cybersecurity and organization vulnerability, as the existence of Shadow IT constitutes a risk for your organization. 

Issues arise from these dark corners of your infrastructure – system maintenance becomes difficult and vulnerabilities increase, as you lose sight of patching status and security updates. 


“Most organizations use an extensive number of IT systems in their daily operations, and technology is moving fast. [It] is a challenging undertaking to maintain an overview of an organization’s dynamic IT landscape while keeping all systems updated, but nonetheless it is vital to cyber security.” 

Centre for Cyber Security. From the investigation reportHackers Remember the Vulnerabilities We Forget’

Kill Zombie Servers 

Zombie servers are servers that are running but perform no useful function in your server network. Yet zombie servers – also known as comatose servers – exist as “the living dead” in your IT infrastructure.  

The cost of running zombie servers is undeniably a waste of resources. 

Identifying and cleaning out existing zombie servers can enable reductions on hardware, maintenance, licenses, and operation costs. 

At Mugato, we find that up to 5% of servers are no longer in use and can be decommissioned. Killing zombie servers is concrete way to optimize operations, save costs, and ensure cyber resilience. 

The key to avoid shadow IT

With certain measures you can avoid that shadow IT compromises your organization’s cyber resilience. 

The latest investigation report from the Centre for Cyber Security (Center for Cybersikkerhedprovides a list of recommendations for an optimal in-depth defense strategy. 

This suggest several security measures – particularly stressing that that patching is key for securing a resilient infrastructure. In other words: One of the key elements in an efficient cyber defense is to keep your systems updated. 

The report notes that mapping IT infrastructures can seem complex, as the IT landscapes of organizations today evolve rapidly. As new solutions are implemented over time, overview is easily lost. 

Implementing an IT management system that continuously helps mapping the entire digital infrastructure of the organization may prove useful.

Centre for Cyber Security. From the investigation reportHackers Remember the Vulnerabilities We Forget’

Shed light on the dark corners of your infrastructure

  • Know your IT infrastructure. A continuous mapping of the complete context of your infrastructure helps you maintain an overview of all your systems.
  • A continuous overview of your infrastructure will reveal any existing shadow IT and help you prevent new dark corners arising.
  • Kill zombie servers ASAP to optimize your operations, strengthen resilience and reduce costs.

Read the full report from the Centre for Cyber Security (April 2020)

Investigation report: ‘Hackers Remember the Vulnerabilities We Forget’ [English]

Undersøgelsesrapport: ‘Glemmer du,  husker hackerne’ [Danish]

IT infrastructure dependency map

Mugato provides a solution to avoid shadow IT in your infrastructure with continuous automatic inventorying and complete infrastructure dependency mapping.

Contact us and let us enable your progress towards a resilient IT-infrastructure.


Fruebjergvej 3
2100 Copenhagen Ø

CVR 40567852
+45 89808881

IT infrastructure service
Microsoft Partner

Mugato Cost Reduction Optimization

Recession and Resources

Recession and resources // How you reduce costs instead of employees 

Mugato Cost Reduction Optimization

As we approach the looming recession, how do we reduce costs without reducing personnel?

Read our suggestion for initiating a strategic optimization that ensures long-term business sustenance. 

We hope to inspire decision-makers to reduce costs, not employees.

The recession is arriving aggressively. The current Corona pandemic and the resulting financial instability is forcing leaders and company owners to make unforeseen cuts in acute decision-making processes. This is a challenge faced by decision-makers across industries and sectors. 

The acute need for prioritizing resources to keep businesses afloat often spur the decision to lay off employees. But staff cuts are not always the most optimal way of reducing IT costs. There are other approaches to strategic optimization, that are better for your business in the long run.


This is what we built our own business on – Mugato provides methods for optimization through data-driven, automated processes, that support the coherency and stability of your company’s infrastructure. 

The current crisis has compelled us to share our experiences for the benefits of company-owners and decision-makers, who face the recession with prospects of acute cost-reductions. 

How to prioritize here and now, if you want to optimize IT spending in ways that sustain your business in the long run? 

“No one will go through this untouched” 

The Coronavirus has brought a severe downturn. The results of the pandemic are aggressively influencing businesses across industries. Even sectors that usually stand strong in similar storms will not go untouched.


A recent member survey by the Danish Chamber of Commerce highlights the dramatic financial consequences across sectors. 

  • Every fifth company has laid off employees since March 1st 2020 
  • Every sixth company expect to lay off more employees in the coming weeks 

Poul Noer, Senior Consultant in the Danish Chamber of Commerce states that “no one will go through this untouched,” as cited by Computerworld. 

Read the report from the Danish Chamber of Commerce here

Ensure stability and business continuity 

As decision-makers attempt to navigate these bleak waters of the immediate future, questions arise: How should you prioritize in times of crisis? What is the right prioritization, if you want to ensure stability and business continuity? 

Unfortunately, the acute need for cutting costs often result in staff cuts, as employee costs often make up a large part of total costs. Although it is expensive to reduce staff, it is considered the most effective option – but this approach has consequences for your business in the long run. 


For many companies todayIT is the backbone of their business, regardless of industryExtensive digitalization has made an effective IT infrastructure vital for your success and business continuity. 

This means that the skilled workers in the IT department are a key asset – they have the competencies and capacity to ensure a functional IT-infrastructure, and to drive your business forward and sustain stability. 

Optimize your IT toolbox

Balancing the needs for acute cost reductions and future financial stability calls for a coherent business strategy with a long-term scope. We suggest this approach to optimizyour IT costs. 

Most companies we work with have a collection of tools and systems for IT management, which have been put together over time without a set strategy. The consequence is a tangled landscape otools, services and systems for IT infrastructure management. This can be simplified. 

You most likely have several services with overlapping functionalities. They might have similar functions. Or they might have different functions that complement each other in theory but are incompatible in terms of data analysis, demanding you to monitor a number of tools. This leaves you with a fragmented overview and an unnecessary workload. 


We suggest that you reduce the number of tools in your IT management toolbox. Choose a service that provides you one solid overview. One concise overview can provide an authoritative reference of insights into your IT-infrastructure. 


In larger companies, having one central go-to overview provides common ground for the status of your IT landscapes. This gives the IT department a common understanding of the state of affairs in your IT infrastructure and reduces the need for ongoing, fragmented status-updates between teams. 

In smaller companies, a centralized approach provides a concise overview of IT systems. Holding the complete knowledge of your infrastructure in one place provides certainty and gives you a steady basis for decision-making. 

Reduce costs, not employees

This is our suggestion for initiating a strategic optimization that ensures long-term business sustenance.  

This approach allows you to allocate the resources within your company optimally in times of change, cut unnecessary IT costs in an instant, and lay the groundwork for at stabile future. 

  • Avoid the loss of experience and specialized competencies within your company – maintain competent employees, whose knowledge and skills are vital for your infrastructure and business continuity.
  • Optimize your IT costs through a considered evaluation of your current IT landscape. Reduce IT costs by choosing one service to provide you with one concise overview.  

IT infrastructure dependency map

Mugato can support your strategic optimization.

Contact us to get our estimation of the potential for IT cost reduction in your organization. 


Fruebjergvej 3
2100 Copenhagen Ø

CVR 40567852
+45 89808881

IT infrastructure service
Microsoft Partner