The Øresund Bridge is in many ways a complex infrastructure. This goes both for the physical site, the organization, and the IT landscape.

The Øresund Bridge consortium consists of the bridge and the tunnel that connects Denmark and Sweden, and a toll station in Sweden. Add to that the office facilities for employees and consultants, and the administration offices in Copenhagen.

Christian Jørgensen, who is responsible for the IT Infrastructure at The Øresund Bridge consortium, explains that previously, server sites were located in Copenhagen and at the toll station in Sweden. Over the past years, these have been consolidated, and now resides at a new server site in Kastrup, Denmark. This is one of many projects in the organization’s overarching strategy for cloud transformation.

Christofer af Ekenstam, CIO at The Øresund Bridge, is responsible for the organization’s cloud strategy. He leads the ambitious cloud transformation the consortium is going through. In the strategy, he states that:

Ekenstam and the team of IT workers in the organization generally have a deep understanding of the cultural change that a cloud transformation entails, and the need for corresponding working methods and new ways of communicating, that are intrinsically linked with a cloud transformation of this scope.

When starting the journey of moving their systems to the cloud, The Øresund Bridge entered a collaboration with Microsoft for scoping this part of the cloud transformation. The goal is to finish the cloud migration project in 2022.

The project follows Microsoft’s Azure Migrate Program framework, slightly adjusted to fit the current project, and with a roadmap optimized for their particular needs and goals. Part of this process is a series of workshops conducted with Proactive to do the groundwork for the cloud migration plan.

Christian Jørgensen believes that they have benefitted from working with an external partner in this project. Since Proactive is experienced with the process of the Azure Migrate Program, they are aware of any potential challenge that might occur at each step of the program, which has agreed with what Christian and his colleagues have identified in the workshops.

The groundwork for the cloud transformation has been to analyze the IT infrastructure, part of which has been to map all applications and data flows.

In their cloud strategy, the consortium states that “The Øresund Bridge consortium realizes that a deep understanding of the application environment is crucial for a successful adoption of cloud services.”

To gain this deep understanding of the application environment, they have mapped out all existing applications as part of an extensive assessment of the current application portfolio.

To map out applications and data flows in their IT infrastructure, IT workers at The Øresund Bridge used Mugato to analyze their IT infrastructure. In the AMP workshops, they collaborated with partners at Proactive to conduct this fundamental analysis with Mugato.

There were two overarching tasks in the workshop series. One was to identify the systems and applications that should be included in the project. The next was to decide which to move to the cloud and which to keep on-prem.

This is now finished. They’ve identified all servers to migrate, which has given them the foundation for migration of their systems to execute over the coming months.

The data foundation from the analysis has also informed the configuration of their new platform. To reach conclusions on how to do the optimal solution in Azure, they’ve used Mugato to assess information like current loads, and decide how the cloud platform will be sized to fit their needs.

Now they’ll create the landing zone, and next up is the construction of the entire network infrastructure for Azure. When that is set, they’ll test the new platform to ensure that the setup is optimal for all parts: the network infrastructure, the landing zone, and the security aspects, to ensure it adheres to the high security standards that the organization holds.

Before conducting this analysis, IT workers at The Øresund Bridge already had a thorough knowledge of their infrastructure, and insight into traffic patterns and dataflows.

For Christian Jørgensen, responsible for the IT infrastructure, this knowledge comes from being a key agent in building their setup over the years together with vendors, consultants, and colleagues, so naturally, he says, he has a pretty good grip of how their infrastructure is connected.

With a multilayer firewall system, (WLAN segmentation and restriction with firewalls), and IBS-boxes connected to QRadar Security Intelligence, which also analyzes the traffic patterns in their infrastructure, they also have plenty of information on data flows.

Christian Jørgensen emphasizes that the analysis mirror what the IT departments know about the infrastructure. Even so, The Øresund Bridge has gained much value from using Mugato to map the digital estate in the initial steps of the Azure Migrate Program. Beyond fulfilling the functional need for inventorying, Mugato has provided a useful tool for communicating IT:

This kind of knowledge can traditionally be difficult for specialized IT workers to explain to colleagues or leaders, who have an interest or an explicit need to understand the connections in the infrastructure but have lesser technical understanding or insight into the organization’s IT.

Mugato gives IT workers a way to visualize the infrastructure in intuitive ways, which can support and strengthen communication between IT and business.

For any suggested changes or large-scale transformations, the IT department must be able to explain to the organization what it takes, and what effects it will have within the infrastructure.

In daily operations as well as in digital transformations, The Øresund Bridge can benefit from simplifying the complicated explanations of ports, firewalls, and security matters, because they now have a tool to visualize it.

By making visible the value chains in the work that is being conducted in the IT department and its connections to the core business, IT workers can ensure that this complexity comes into play in the organization.

The Øresund Bridge case is an excellent example of how the benefits of a cloud transformation can be more than merely technical.

Utilizing cloud technologies and SaaS solutions and maintain awareness of aligning the use of these with their strategic measures, they’ve gained a new method of visualization that allows for smooth communication throughout the organization, Mugato serves as a tool to enable new ways of working and supports The Øresund Bridge consortium in “enabling a more flexible and modern workplace,” as is an integral idea of their cloud strategy.

Mugato recently partnered with Atea, the market leader in IT infrastructure and system integration for private and public sectors in the Nordic and Baltic regions.

We collaborate with several partners, but Atea has been particularly good at operationalizing the data foundation from Mugato in ISV solutions.

A year ago, we entered together into a project for Jammerbugt Municipality. A project with the overall goal to optimize their resource utilization and reduce licenses.

Within months of starting the optimization project, the results were pretty neat. Masses of data and competent consultants who analyzed it on point for actionable insights.

And because Atea and Jammerbugt collaborated with data from Mugato, they were able to do more than the initial analysis of the data fundament.

Mugato provides a collaborative platform that enables customers to work with partners on shared data in an efficient way.

In this case, Atea and Jammerbugt worked with a shared data foundation, which enabled them to identify the need for an additional tool to execute the optimization within their infrastructure.

This provided an opportunity for Atea, who caught the ball and developed a service specifically for Jammerbugt’s needs. So Atea built an ISV solution for rightsizing on-prem IT in VMware environments with the data foundation provided by Mugato. The same data foundation that they already shared, and still share, with real-time updated data.

Technically, Mugato provides the partner with an API with the processed data, which means that there is no need for the partner to have deep knowledge about the underlying calculations. They are simply served this processed data through Mugato.

So the partner develops a solution, instruments it with data, and displays a dynamic model. In this case, the solution helps define which machines should be resized.

Mugato always serves a range of data on server load. In the solution developed here, Atea and Jammerbugt look at factors like percentile load and use that data to decide whether servers should be resized.

Because the model is a dynamic data visualization, Jammerbugt’s IT workers can tag individual servers to mark whether they should be included in the rightsizing project. So the partners are easily informed of what to include and what they should keep their hands off.

This is an efficient way to collaborate. It allows the IT department to review their infrastructure and provide input with their knowledge about the organization’s IT. Directly. No extensive mail correspondences back and forth.

The collaborative platform enables customers and partners to access a shared data foundation, identify problems or opportunities, and turn those observations into concrete projects.

Mugato’s service gives the customers a strong insight into their setup. So strong that they can identify opportunities themselves.

And because our partners are close to the Mugato service and close to the customers, they can convey such an opportunity. Without much effort.

The partner already has access to this data foundation, so they can just pull the data that Mugato already delivers. From that data foundation, they can do precise calculations on real-time data with the customer. Based on that, the partner can develop a service that mirrors their domain knowledge.

In this case, the partner built a dynamic model that the end customer can interact with, so they can tag which servers should be included in this particular optimization project.

But this is not just an ad hoc service limited to the project. It’s a service that can run continuously with the end customer. This means that the partners further benefit from this in that they can apply their methods to his data, and display it in an effective way, which they can deliver as an ongoing service to the customer.

All based on the existing data foundation, they already have access to.

Since the data foundation from Mugato is already present and always updated with real-time data about the customer’s infrastructure, it gives both customer and partner a unique insight into the IT environment that they are collaborating on.

And because Mugato functions as a collaborative data platform, it enables both customers and partners to identify opportunities for concrete projects within this shared data foundation.

As a partner, this enables you to develop ISV solutions for specific customers.

With your domain knowledge, you can build services on top of Mugato.

Offer your customers more than ad hoc services.

When the customer has Mugato running in their environment, it opens up more business areas for you to collaborate on and enables you to increase the quality of projects and the results gained.

You can go beyond generic services and offer your customers something special.