PRIVACY POLICY
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1. Introduction
Mugato ApS ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mugato.com, including any other media form, media channel, mobile website, or mobile application related or connected with it.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Who We Are
Company Name: Mugato ApS
Address: Fruebjergvej 3, 2100 København Ø, Denmark
Website:
https://mugato.com
Email: info@mugato.com
3. Information We Collect
3.1 Personal Information
We may collect personal information that you voluntarily provide when you:
- Register on our website
- Subscribe to our newsletter
- Complete forms on our website
- Request information or assistance
- Participate in contests or surveys
This information may include:
- Name
- Email address
- Phone number
- Job position
- Company name
- Username and password
3.2 Technical and Usage Information
When you visit our website, we may automatically collect certain information such as:
- IP address
- Browser type and version
- Operating system
- Device information
- Geographic location
- Entry and exit pages
- Time stamps and duration of visits
- Clickstream data
- Navigation patterns
- Referral sources
4. How We Collect Information
4.1 Direct Collection
We collect information directly from you when you:
- Fill out forms on our website
- Create an account
- Subscribe to communications
- Correspond with us by phone, email, or otherwise
4.2 Automated Collection Technologies
We use technologies that automatically collect information, including:
Cookies: Small data files placed on your device to improve your experience and analyze website usage.
Analytics Tools: Used to help understand how users engage with our website.
5. How We Use Your Information
We use the information we collect to:
- Provide and improve our website
- Customize the website experience
- Analyze usage trends and patterns
- Create marketing and promotional content
- Enable use of our services
- Respond to requests and inquiries
- Send direct marketing
- Maintain website security
- Comply with legal obligations
6. Legal Basis for Processing
Under GDPR, we process personal data based on:
- Consent
- Contractual necessity
- Legitimate interests
- Legal obligations
7. Data Retention
We retain personal data only as long as necessary:
- Website visitors: 9 months after last visit
- Service users or newsletter subscribers: 2 years after unsubscribing
- Information requests or customer contact: 9 months after interaction
- Business partner/supplier contacts: 2 years after contract termination
In some cases, longer retention may be required for tax laws, legal claims, or statutory limitations.
8. Data Sharing and Disclosure
We may share your information with:
8.1 Service Providers
Third-party vendors, analytics companies, consultants, and hosting providers.
8.2 Legal Requirements
If required by law or authorities.
8.3 Business Transfers
As part of a merger, sale, financing, or acquisition.
9. International Data Transfers
Your data may be transferred to countries outside your jurisdiction, including the United States.
Transfer mechanisms include:
- Standard Contractual Clauses
- Adequacy decisions
- Privacy Shield self-certifications
- Other applicable legal bases
We take reasonable measures to ensure that personal information is handled securely.
10. Your Rights as a Data Subject
Under GDPR, you have the right to:
- Access your personal data
- Request correction
- Request deletion
- Restrict processing
- Data portability
- Object to processing (including marketing)
- Withdraw consent
- File a complaint with a supervisory authority
To exercise these rights, contact us using the details in Section 15.
11. Cookies
11.1 What Is a Cookie?
A cookie is a small text file stored on your device to optimize website functionality and recognize your device over time.
Cookies cannot distribute viruses or harmful software.
11.2 Types of Cookies We Use
- Session cookies: Deleted when you close your browser.
- Persistent cookies: Stored between visits to retain preferences.
11.3 Third-Party Cookies
Some partners place cookies when you use our website. For detailed information, contact info@mugato.com.
11.4 Managing Cookies
You may decline cookies or delete existing ones using your browser settings.
Note: Some services may not function properly without cookies.
12. Children’s Privacy
Our website is not intended for individuals under 16.
We do not knowingly collect information from children under 16.
13. Data Security
We implement technical and organizational measures to protect your data.
However, no online transmission or storage system can be entirely secure.
14. Changes to This Privacy Policy
We may update this Privacy Policy by posting revisions on this page and updating the “Last Updated” date.
15. Contact Us
Mugato ApS
Fruebjergvej 3, 2100 København Ø, Denmark
Email: info@mugato.com
Phone: +45 89 80 88 81
16. Supervisory Authority
If you are an EEA resident, you may file a complaint with your local data protection authority.
In Denmark:
Danish Data Protection Agency (Datatilsynet)
Carl Jacobsens Vej 35
2500 Valby, Denmark
Email: dt@datatilsynet.dk
Phone: +45 33 19 32 00
Website: www.datatilsynet.dk
