Modern IT infrastructure changes faster than traditional CMDB practices were designed to handle. Gartner puts a number on what that costs: enterprises deploying real-time discovery and service dependency mapping will see 30% fewer service outages by 2028 than those still relying on manual or scheduled approaches.
The research identifies three shifts. From scheduled discovery to continuous visibility. From mapping assets to mapping service dependencies. And from treating data quality as a remediation project to treating it as an ongoing discipline. Each is simple to state and difficult to do with tooling built for a slower-moving estate.
This brief takes the three recommendations in turn and sets out what Mugato does about each one today.
What's inside
- Why ephemeral assets, containerised workloads and dynamic cloud environments have outrun scheduled discovery
- The distinction between dependency mapping and true service dependency mapping
- How behavioural analytics cluster servers into logical services at 97% confidence, with no manual tagging
- Why remediation projects produce a moment of accuracy rather than a sustained state
- How a full temporal record with minute-level granularity supports CSDM-compliant ServiceNow updates
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